Shipping Policy

Shipping Policy

At Dr.AB Wellness, we are committed to premium quality and complete customer satisfaction.
All our products are backed by a 100% Satisfaction Guarantee.

1. How do I track my order?

Once your order is confirmed, our team processes it within 24 hours.
If you would like to track your order, please contact us through WhatsApp or call our Customer Support team.

WhatsAap: +92 325-6574789

Email: drabwellness@gmail.com

2. What are the shipping charges & delivery time?

We currently offer Free Standard Shipping on all orders above Rs. 5000.
Your order will typically be delivered within 2–4 working days after confirmation.

3. What are the exchange, return, and refund policies?

If you are not satisfied with your purchase, you may return or exchange any product within 10 days of delivery.
Please contact our customer support team to receive return or exchange instructions.

If you suspect that the product has been tampered with or damaged during delivery, kindly keep the original packaging and contact us immediately for assistance.

4. Returns for purchases made outside DrABWellness.com

If you purchased Dr.AB Wellness products from another online store or physical retailer, please follow their return and refund policies directly, as we can only process orders made through our official website.

5. Does Dr.AB Wellness offer Cash on Delivery (COD)?

Yes! We offer a Cash on Delivery (COD) payment option for your convenience across Pakistan.
This allows you to pay only after receiving your order.

Please note the following:

  • The courier company will allow package opening after payment has been made.

  • Please do not accept the parcel if it appears tampered, opened, or damaged.

We stand behind the quality and authenticity of all our products — your satisfaction is our priority.
If you ever face an issue, just reach out and our team will gladly help you.